Advisers should stop using email as their primary communication method with clients and start using client portals as the preferred alternative.

Cybersecurity has been in focus this year due to ASIC’s penalty against RI Advice which has seen other cyber experts noting flaws with how the industry is dealing with security.

Very soon fintech companies and other commercial operators will have greater latitude to provide sporadic scoped advice, if you believe early predictions about the outcome of Treasury’s Quality of Advice Review.

Customisation is a great strategy if it makes customers feel valued and increases business. But, in financial services, a lot of the customisation going on behind the scenes is more or less tinkering with technology around

Around 9 million Australian households dropped $50 billion shopping online in 2020/21, directing the bulk of sales to house and garden outlets, variety stores and media services.

Financial planning technology start-up, iFactFind, has upgraded its digital fact-find solution, adding a mini fact-find and functionality to support efficiency and the delivery of scoped advice.

The latest release included a mini fact-find or pre-meeting questionnaire, designed to gather only the information essential for an adviser..

Advice tech start-up says new upgrade will cut time on completing fact finds.

The new features allow advisers to see every module and select only relevant sections based on the scope of advice a client needs.

Truth used to be an absolute. As a child, I was often asked “Are you telling the truth?” and there was no two ways about it.

The two fintechs estimate that the new two-way integration between iFactFind’s digital fact find solution and Worksorted’s customer relationship management system could save practices between one to two hours of manual data correction and re-entry each day.

Taking a risk, whether it’s in your personal or professional life, is scary because it exposes you to the unknown.

iFactFind and Worksorted have announced a new strategic partnership aimed at facilitating client data transfer and boosting efficiency in financial advice practices.

Financial planning technology companies, iFactFind and Worksorted have entered a strategic partnership to integrate iFactFind’s digital fact find solution and Worksorted’s CRM system to facilitate the transfer of client data and drive efficiencies in advice practices.

“All my friends are buying investment properties and making money. How can I get in on that?”
I get questions like this a lot and not only from young people.

Asking questions and eliciting considered, accurate responses is a key part of the financial planning process.

It’s said that the most effective way to sell an idea or influence decision making is through the unconscious mind. In other words, if you want someone to do something, make them think it was their idea.

Developed during Victoria’s extended Covid-19 lockdown in mid-2020 and piloted by a group of advice practices, the statement says that iFactFind is “…proven to increase the quality and accuracy of client data, enhance the client experience and boost practice efficiency.”

A Melbourne financial planner has launched a online interactive digital fact find that is compliant with new standards and will remove the need to create, share and store physical documents.

The new cloud-based fact-find solution that aims to provide a more dynamic financial advice process has launched.